// FOR UNITREE OWNERS
Unitree Robot Care.
Proactive remote monitoring for Unitree robot owners.
Keep your robot healthy with year-round remote monitoring, monthly health reports, and support when you need it.
- Remote health monitoring
- Monthly health reports
- Email support
- Warranty claim coordination
Remote Care
$99/month
Year-round monitoring & support. Cancel anytime.
- Remote health monitoring
- Monthly health reports
- Email support
- Warranty claim coordination
// REMOTE CARE
What's Included
One simple monthly plan that keeps you informed, supported, and ahead of problems.
Remote Health Monitoring
We monitor available robot health data to help you stay informed and spot issues early.
Monthly Health Reports
Receive a clear monthly summary with status updates, trends, and useful maintenance insights.
Email Support
Questions or concerns? Reach out by email and receive a response within 24 hours.
Warranty Claim Coordination
If a warranty issue comes up, we help you organize the details and coordinate next steps.
// HOW IT WORKS
How It Works
Step 01
Sign Up
Choose Remote Care and submit your robot details.
Step 02
We Monitor
We begin monitoring available health and status information.
Step 03
You Get Reports
Receive monthly updates and ongoing support guidance.
Step 04
Get Help When Needed
If something looks off, we help you understand the issue and coordinate next steps.
Optional On-Site Visit
Add one annual on-site visit for a hands-on technician checkup.
- One technician visit per year
- 2–3 hour on-site visit
- Visual inspection of key components
- Sensor, motor, battery, and software status review
- Basic calibration and optimization
- Written visit summary
- Safety-focused annual checkup
- Basic setup guidance when applicable
Starting at
$999
Available in select areas only. Scope confirmed before scheduling.
// COMPATIBILITY
Supported Models
Remote Care is currently available for these Unitree models:
R1
Unitree
G1
Unitree
B2
Unitree
H1
Unitree
Support availability may vary by model and setup.
// FAQ
Frequently Asked Questions
No. Remote Care is designed for supported Unitree robots regardless of where you purchased them.
We currently support Unitree R1, G1, B2, and H1 models.
No. The on-site visit is an optional add-on starting at $999.
No. We provide remote monitoring, reporting, support, and warranty claim coordination. We do not offer hardware repair services.
No. Warranty coverage is provided by the manufacturer. We help customers organize information and coordinate warranty-related next steps.
No. Our service is designed around monitoring, reporting, and support coordination. We do not perform unauthorized hardware modifications or repairs.
No. Customers are responsible for their own insurance coverage.
Yes. Remote Care is billed monthly and can be canceled anytime.
Email support responses are provided within 24 hours.
// WARRANTY HELP
Need Warranty Help?
If you need warranty help, contact us and we'll help you organize the information needed for the next steps.
Please include
- Robot model
- Serial number
- Purchase date
- Brief issue summary
- Photos or video if available
How to reach us
Use the contact form to send your details. For larger files, the form supports attachments.
Open Contact FormWarranty coverage and approvals are determined solely by Unitree. We coordinate the process — we don't perform repairs or parts replacement.
// INSURANCE
Robot owners should maintain their own insurance coverage. Insurance is not included in Remote Care or the on-site visit add-on.
// GET STARTED
Start with Remote Care
Get proactive monitoring, monthly reporting, and support for your Unitree robot.
We only ask for the essentials upfront. Additional details can be shared after we review your request.
// READY WHEN YOU ARE
Start with Remote Care
Get proactive monitoring, monthly reporting, and support for your Unitree robot.